NITI Financial Solutions
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Privacy Policy

This policy explains what information NITI Financial Solutions collects when you use our website or WhatsApp service, how we use it, and the control you have over it.

Last updated: September 2026

Information we collect

  • Contact details you share with us: name, mobile number, email and city.
  • Loan requirement details: loan type, amount, tenure and purpose.
  • Financial and KYC information you send for a loan application, such as income proof, bank statements and identity documents.
  • Basic website usage data such as pages viewed and approximate location, collected through analytics tools.

How we use your information

  • To assess which partner bank and scheme suits your profile.
  • To prepare and submit a loan application on your behalf, with your consent.
  • To contact you about your enquiry by WhatsApp, call or email.
  • To improve our website and service quality.

Sharing with third parties

  • We share your application information only with the partner bank or banks you agree to apply with.
  • We do not sell, rent or trade your personal information to any third party.
  • Service providers such as hosting and analytics providers process limited data strictly on our behalf.
  • We may disclose information where required by law or by a regulator.

Cookies and analytics

  • We use cookies and similar technologies to understand website usage and to measure the effectiveness of our advertising.
  • You can block or delete cookies through your browser settings; core parts of the site will still work.

Data retention and security

  • Application records are retained for as long as needed to service your loan and to meet legal or regulatory obligations.
  • Documents are stored with access limited to team members working on your file.
  • We ask you not to send sensitive documents to any channel other than our official number.

Your rights

  • You may ask us for a copy of the personal information we hold about you.
  • You may ask us to correct inaccurate information or to delete information we no longer need.
  • You may withdraw consent for further contact at any time.
  • Write to hello@nitifinancialsolutions.in or WhatsApp +91 97232 06796 to exercise any of these rights.

Grievance redressal

  • Complaints can be sent to hello@nitifinancialsolutions.in or +91 97232 06796. We acknowledge within 48 hours and aim to resolve within 15 working days.
  • If your complaint concerns a bank's conduct, it can also be raised with that bank's grievance officer and thereafter with the RBI Ombudsman via cms.rbi.org.in.
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